Configuring alert notifications

You can select the type of notifications you want to receive: sound, SMS, or email. For email and SMS, the administrator has created default content, but you can replace it with your own text.

To receive notifications, you also need to have notifications enabled in your personal Preferences.
Figure 1. Notification settings in the Area of interest tab
  1. Select an area of interest.
  2. Select the notifications you want IRIS Focus to send when an alert is triggered.
  3. Select whether IRIS Focus sends notifications when the alert is cleared.
  4. Select Edit notification messages, and fill in the message fields.

    If you do not type in any message, the default content defined by the admin user will be used.

  5. Select Save.
Email message field
Field Description
Email to

Default: the address set for the user account of the user who created the area of interest.

If the user only has the focus user role, then only the user can receive the notification. If the user has the poweruser role, the user can add other recipients.
Email subject

You can use macros to fill in information, such as the severity of the alert and the name of the area of interest.
Email text (HTML)

The content of the email. You can use macros to fill in information.
Email text (plain text)

The content of the email. You can use macros to fill in information.

Use this field if the recipients' devices do not support HTML.

If you are using an email-to-SMS service, and some recipients' phones do not support HTML formatting, use the SMS message fields instead of the email message fields.
Email subject when cleared

The subject of the email that is sent when the alert is cleared. You can use macros to fill in information.

Email text when cleared (HTML)

The content of the email that is sent when the alert is cleared. You can use macros to fill in information.
Email text when cleared (plain text)

The content of the email that is sent when the alert is cleared. You can use macros to fill in information.

Use this field if the recipients' devices do not support HTML.

If you are using an email-to-SMS service, and some recipients' phones do not support HTML formatting, use the SMS message fields instead of the email message fields.
SMS message fields
Field Description
Send to

Default: the number set for the user account of the user who created the area of interest.

If the user only has the focus user role, then only the user can receive the notification. If the user has the poweruser role, the user can add other recipients.
SMS text

You can use macros to fill in information, such as the severity of the alert, and the name of the area of interest.

Character limit: 160

Messages that exceed the character limit (160 characters) will be broken up into multiple messages.
SMS text when cleared The content of the SMS that is sent when the alert is cleared. You can use macros to fill in information.